We are a family-run business, which means we are a small support team. We answer every email ourselves, usually within one business day, sometimes within an hour, occasionally within two — never longer.
General questions, order issues, returns
hello@umadeus.shop
Wholesale and partnerships
wholesale@umadeus.shop
Press and media
press@umadeus.shop
Hours
Monday–Friday, 9 a.m. to 6 p.m. Pacific. Mostly offline on weekends and federal U.S. holidays.
Mailing address
uMadeUs Inc.
California, USA
Our full business mailing address is included on every order invoice. For correspondence, please use the email addresses above — we reply within one business day.